FAQs

How do I purchase gold on your platform?

What payment methods do you accept for gold orders?

Are there minimum/maximum order quantities?

How are shipping and delivery handled?

Do you offer insured shipping for gold purchases?

Can I buy gold for investment?

What’s your return or refund policy for gold orders?

How can I track my order?

How can I sell my gold through your platform?

What types of gold do you accept (bars, coins, scrap)?

How do you determine the price for my gold?

Is there a fee or commission for selling?

How and when will I receive payment?

Do you offer buyback guarantees for gold purchased from you?

How do I ensure safe shipment when selling my gold?

How is my personal and financial data protected?

Do you share/sell customer data with third parties?

What security measures do you use for online transactions?

Can I delete my account or request data removal?

How do you handle tax or regulatory reporting (e.g., for large transactions)?

What makes your gold trading platform different?

Are your gold products certified/authenticated?

Do you offer storage solutions for purchased gold?

How can I contact customer support?

Do you have a loyalty or rewards program?

What are the tax implications of buying/selling gold?