Terms & Conditions
1. Introduction
By using PrimeGold’s website or services, you agree to these Terms & Conditions. Please read them carefully.
2. Eligibility
Users must be 18+ and legally authorized to buy/sell precious metals in the UAE.
3. Account & Verification
Real identity and documentation are required.
PrimeGold reserves the right to decline accounts based on compliance review.
4. Orders & Pricing
All gold pricing is based on live market data and may fluctuate until checkout is confirmed.
Orders are only confirmed upon full payment and verification.
PrimeGold reserves the right to cancel unverified or suspicious orders.
5. Returns & Refunds
Due to market volatility, all sales are final unless the product is defective or misrepresented.
Refunds processed per UAE e-commerce and financial guidelines.
6. Selling Gold
Sellers must provide valid ID and gold certificates (when applicable).
Pricing is based on real-time valuation, weight, and purity.
Payment is processed upon verification and acceptance.
7. Risk Disclosure
Investing in gold involves financial risk. PrimeGold is not a financial advisor.
8. Liability
PrimeGold is not responsible for losses due to market fluctuations, user errors, or third-party delays (e.g., couriers, payment gateways).
9. Intellectual Property
All content, branding, and technology on this website are the property of PrimeGold.
10. Governing Law
These terms are governed by the laws of the United Arab Emirates.
11. Contact
For legal inquiries, contact:
legal@primegold.com